Refund policy

No Returns, Refunds or Exchanges
All sales are final. We do not offer returns, refunds, or exchanges for any products purchased through our store. Please review your order carefully, including size, color, and quantity, before completing your purchase.

Damages and issues
Please inspect your order upon delivery and contact us immediately at hello@nysdubai.com if an item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. If we confirm a defect or error, we may, at our discretion and in line with applicable laws, offer a repair, replacement, or refund.

Items sent back to us
Items sent back to us without prior approval will not be accepted and will not be refunded or returned to you.